Wecasa Guide
The Wecasa Pro App
How to set up your travel area?
Photo guidelines for your pro profile
Manage my Wecasa scheduleWorking hours - Personal appointments - Absence - Blocked days - Blocked slots
Booking for a client at the end of a session
What happens if I refuse too many proposals?Responding to proposals - Counter-proposals - More available proposal - Bonus proposal
Your Wecasa scoreAt Wecasa, we are looking out to keep new clients, and we'll explain to you why.
The client isn't home, what should I do?The customer is absent - Reporting an absent customer
How do I modify a booking during the appointment?
How do I cancel one or more appointments?Cancel a one-off appointment - Cancel recurring appointments
My client has cancelled his appointment / cancellation fees
How can I get my customers to leave a review?How can I get my customers to leave a review?
I've broken or damaged something at my customer’s premises. What should I do?
How can I contact Wecasa?Contact Wecasa - Opening hours - Meet us
Appointment cancellations: impact on your accountAppointment cancellations - Late cancellations - My day is blocked - My account is blocked
How do I select the services I offer?
I'm not receiving notifications from Wecasa on my phone
Why is my profile on Google?
I think there's a bug with the Pro app, what can I do?Wecasa Pro application bug - Notifications not activated
Check-in FeatureDiscover the new feature to help you communicate with your client easily in case of unforeseen events.