What documents do I need to submit to become a Wecasa partner?The documents to be submitted depend on your activity.
The Wecasa Pro App
How to set up your travel area?
Photo guidelines for your pro profile
Manage my Wecasa scheduleWorking hours - Personal appointments - Absence - Blocked days - Blocked slots
Booking for a client at the end of a session
What happens if I refuse too many proposals?Responding to proposals - Counter-proposals - More available proposal - Bonus proposal
Your Wecasa scoreAt Wecasa, we are looking out to keep new clients, and we'll explain to you why.
The client isn't home, what should I do?The customer is absent - Reporting an absent customer
How do I modify a booking during the appointment?
How do I cancel one or more appointments?Cancel a one-off appointment - Cancel recurring appointments
My client has cancelled his appointment / cancellation fees
How can I get my customers to leave a review?How can I get my customers to leave a review?
How can I contact Wecasa?Contact Wecasa - Opening hours - Meet us
Appointment cancellations: impact on your accountAppointment cancellations - Late cancellations - My day is blocked - My account is blocked
How do I select the services I offer?
I'm not receiving notifications from Wecasa on my phone
Why is my profile on Google?
I think there's a bug with the Pro app, what can I do?Wecasa Pro application bug - Notifications not activated