Wecasa

Pierre

Emma Mason

Hugo Wroblewski

Wecasa Pro

Wecasa Guide

How to talk about Wecasa, its values and its identity

Who is Wecasa?

How do I refer another professional to Wecasa?

Why don't you offer a particular service in your catalogue?

In what order are job proposals sent?

How do I receive more proposals?

General information

A few tips for getting started with Wecasa

Rating clients

Report inappropriate behaviour - A customer asks for my business card

How to report inappropriate behaviour?

Wecasa services procedure

The documents to be submitted depend on your activity.

What documents do I need to submit to become a Wecasa partner?

The Wecasa Pro App

How to set up your travel area?

Photo guidelines for your pro profile

Working hours - Personal appointments - Absence - Blocked days - Blocked slots

Manage my Wecasa schedule

Booking for a client at the end of a session

Responding to proposals - Counter-proposals - More available proposal - Bonus proposal

What happens if I refuse too many proposals?

At Wecasa, we are looking out to keep new clients, and we'll explain to you why.

Your Wecasa score

Richard

Rayan Matar

Account setup & Settings

The customer is absent - Reporting an absent customer

The client isn't home, what should I do?

How do I modify a booking during the appointment?

Cancel a one-off appointment - Cancel recurring appointments

How do I cancel one or more appointments?

My client has cancelled his appointment / cancellation fees

How can I get my customers to leave a review?

I've broken or damaged something at my customer’s premises. What should I do?

Help with sessions

How can I contact Wecasa?

Appointment cancellations - Late cancellations - My day is blocked - My account is blocked

Appointment cancellations: impact on your account

How do I select the services I offer?

I'm not receiving notifications from Wecasa on my phone

Why is my profile on Google?

Wecasa Pro application bug - Notifications not activated

I think there's a bug with the Pro app, what can I do?

App & My Wecasa account 📱

How do payments work?

Details of invoices and payment summaries

Invoices and payment summaries

In-app tips

When will I get paid? - How often do I get paid? - When is my transfer issued?

Your "My Payments" screen has had a makeover!

Shanie Hassan

Revenue & Payments

Wecasa services

A few tips to conduct a fantastic cleaning session

Cleaning: best practices

Find out how to increase your sales with the supplied products option.

Learn more about the 'products supplied' option

Cleaning & Childcare

A few tips to conduct a fantastic massage session

Massage: best practices

Massages for two

Massage: inappropriate situations!

Massage

A few tips to conduct a fantastic hairdressing session

Hairdressing: best practices

Hairdress

A few tips to conduct a fantastic mani-pedi session

Mani-pedi: best practices

Mani-pedi

www.wecasa.fr

Le MAG FR

Avis Wecasa

www.wecasa.co.uk

The UK MAG

Wecasa reviews

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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