By working with Wecasa, you benefit from an automatic and secure payment method.
The payment from the client
When clients book online, they enter their card details. We ask for a 'pre-authorisation' from their bank, which allows us to check that the client has sufficient funds to go ahead with the transaction.
At 2pm on the day after the service, we automatically approve the debit of the booking by the bank. Please note that this is why all of the modifications of a booking must occur up to midday on the day after the booking was made.
The debit of the booking is carried out by our financial partner, Stripe. Stripe will credit a virtual wallet in your name with the rate that we owe you for the service, and one for Wecasa to hold the commission that we take.
Your weekly payment
As a result, on the day after the service, your Stripe wallet will be credited with the amount due. You might not see this, but it's very important: it means that the money that you will be paid never transits by Wecasa and is guaranteed by our financial partner.
After this, at a set time, your Stripe wallet will be directly transferred to your account. You will receive the funds 5 days after the wire transfer has been programmed.
The transfer to your account has been set to occur every Wednesday, on a weekly basis.
As a result, when everything runs according to plan, the money that you have earned from the Tuesday to the following Monday is paid on Wednesday, and arrives on your account the Monday after that.
For instance: the payment for services that occurred between Tuesday the 14th and Monday the 20th of January will be transferred to your account on Wednesday the 22nd, and arrive on your account on the 27th.
As soon as a a transfer has been programmed, you will receive an email that details the services included in this transfer.
This information is also available in your app, in the tab "My payments". You will be able to access the list of transfers made, as well as the details of the transfers with:
The name of the client
The type of service
If you click on the magnifying glass, you will see the appointment in greater detail.
Modifying the frequency of payments
If you wish, you can modify the frequency of payments.
Monthly payment: the payment for your services will be transferred during the last week of the month to arrive on your account on the 1rst of the month. The payment for the services that occurred during the last week of the month will therefore be paid the following month.
To do so, you just need to click on the "plus" tab then "bank account" on the Wecasa pro app. In the section Frequency of payment, click on Monthly payment.
Where is the money transferred to ?
The money will be transferred to the bank account that you have detailed in your client area or in the Wecasa Pro app.
You can change the bank account on which the services are paid at any time.
Please note that because of the 8 day delay, there will be a slight latency between the change in banking details and the effective change.