We've worked hard to make our payments system automatic, simple and secure, both for you and for the client.
On the client's end
When clients book online, they enter their card details. We ask their bank for a pre-authorisation hold, which makes sure that they have enough money in their account to pay for the service.
At 2pm on the day after the service, we automatically debit the client's bank account. This is why all booking modifications must be made up to midday on the day after the appointment.
Debits are performed by our financial partner, Stripe. Stripe credits a virtual wallet in your name with the amount we owe you for the service, and credits a Wecasa wallet to hold the commission we take on each booking.
Your weekly payment
By default, the money in your virtual wallet will be transferred to your personal bank account every Wednesday. You should receive the funds about five days after the transfer takes place (so, around the next Monday).
For example: payment for services between Tuesday 14th and Monday 20th January will be transferred to your account on Wednesday 22nd, and will arrive in your account on Monday 27th.
As soon as a a transfer has been made, you will receive a breakdown of your payment by email. This information is also available in the 'My payments' section of your Wecasa Pro app. You can see every transfer we've made to you, as well as the details of each transfer, including:
The names of clients you've worked with
The dates of each appointment
The types of service you've performed
The amount you've earned for each
Switching to monthly payments
If you'd like, you can switch to monthly payments—this can be done in the 'Bank account' section of the Wecasa Pro app.
When you choose monthly payments, we will transfer you your earnings in the last week of every month, so they arrive on the 1st of the next month.
Where are my earnings sent?
We transfer your earnings to the bank account whose details you have provided in the Wecasa Pro app or your client area. You can change bank accounts at any time, but please note that it can take up to a week for our payment partner to process this change, so you may still receive one payment to the previous bank account.