In the case of recurring cleaning, as well as one-off cleaning, it is best to be present at the first appointment to welcome your cleaner in order to show them the premises, explain your expectations and show them where you store your equipment.

Whether your booking is a one-off or a repeating booking, it's best to be at home when the cleaner arrives, to show them around, explain your expectations and show them where you store your cleaning equipment.

After that, you can hand over a set of keys if you don't want to be there for future appointments. Our cleaners are used to working in private homes while the owner is out, so you can let them work with total peace of mind!

In case you're out for the duration of the appointment, you can let the cleaner know where to collect the keys and where to put them when they leave (with a neighbour, for example). Or could could ask them to hold on to them for the next appointment!