Skip to main content
All CollectionsClientMy account & My sessionsBook a session
My address is not recognized, what can I do?
My address is not recognized, what can I do?

My address is not recognized

Rayan Matar avatar
Written by Rayan Matar
Updated over a year ago

Sometimes an address is not recognized by our geolocation system, preventing you from finalizing your order.

But don't worry! We'll show you how! 👇

In this case, we invite you to enter an address close to your own and indicate your real address in the 'comments' box. That way, your professional will know the right place to meet you.

💡 Don't forget to include all the information you need to access your home (entrance code, intercom, floor), and if parking is available.

Did this answer your question?