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I'm a client
Pierre avatarFRichard avatar
By Pierre and 2 others3 authors21 articles

Booking on Wecasa


Can I choose my pro on Wecasa?
How can I book on Wecasa?
Can I book with the same pro as last time?
What are Wecasa's prices?
Can I book a double massage with two pros on Wecasa?

Payment and billing


Why has my account been debited before my appointment has taken place?
Can I pay for bookings by cash or cheque?
Why was I debited after my booking was cancelled?
I've received an email saying that the payment for my booking didn't go through. What should I do?
Can I get an invoice for my booking?

Before my appointment


How do I cancel my booking?
How do I contact my pro?
How do I change my booking?
How do I track my booking?
How do I prepare for my at-home massage?
How do I prepare for my at-home beauty treatment?
What do I do if my pro is late or hasn't turned up?
How do I prepare for my at-home hair appointment?

After my appointment?


What do I do if I'm not satisfied with my appointment?
How do I tip my pro?
How do I rate my pro and leave a review?
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