I'm a client

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21 articles in this collection
Written by Fabien Nendaz, Carlos Ferrer, and Richard

Booking on Wecasa

Can I choose my pro on Wecasa?

When you book on Wecasa, we make sure to find the best available pro for you.

Written by Carlos Ferrer
Updated over a week ago

How can I book on Wecasa?

We take the hassle out of finding at-home professionals and booking appointments

Written by Carlos Ferrer
Updated over a week ago

Can I book with the same pro as last time?

Who says lightning doesn't strike twice?

Written by Carlos Ferrer
Updated over a week ago

What are Wecasa's prices?

High quality at-home services, without breaking the bank

Written by Carlos Ferrer
Updated over a week ago

Can I book a double massage with two pros on Wecasa?

Written by Carlos Ferrer
Updated over a week ago

Payment and billing

Why has my account been debited before my appointment has taken place?

Written by Fabien Nendaz
Updated over a week ago

Can I pay for bookings by cash or cheque?

Written by Carlos Ferrer
Updated over a week ago

Why was I debited after my booking was cancelled?

Written by Carlos Ferrer
Updated over a week ago

I've received an email saying that the payment for my booking didn't go through. What should I do?

Written by Carlos Ferrer
Updated over a week ago

Can I get an invoice for my booking?

Written by Carlos Ferrer
Updated over a week ago

Before my appointment

How do I cancel my booking?

Written by Carlos Ferrer
Updated over a week ago

How do I contact my pro?

Written by Carlos Ferrer
Updated over a week ago

How do I change my booking?

Written by Carlos Ferrer
Updated over a week ago

How do I track my booking?

Written by Carlos Ferrer
Updated over a week ago

What do I do if my pro is late or hasn't turned up?

Written by Carlos Ferrer
Updated over a week ago

After my appointment?

What do I do if I'm not satisfied with my appointment?

Written by Carlos Ferrer
Updated over a week ago

How do I tip my pro?

Written by Richard
Updated over a week ago

How do I rate my pro and leave a review?

Written by Carlos Ferrer
Updated over a week ago

How do I prepare for my at-home massage?

Written by Carlos Ferrer
Updated over a week ago

How do I prepare for my at-home beauty treatment?

Written by Carlos Ferrer
Updated over a week ago

How do I prepare for my at-home hair appointment?

Written by Carlos Ferrer
Updated over a week ago